How will an investor know that the DP has updated his account after each transaction?
Every month the DP will give the investor a statement of transaction, which details out the current balances and the various transactions done through that depository account and in case of no transactions, quarterly statement is sent. In addition, Depository forwards a statement of holding every month to randomly selected list of beneficial owners, which acts as a counter check.
BO's can also check their statement of transaction in our website which is updated thrice a day.
What is to be done if there are any discrepancies in the statement of holdings?
In case of any discrepancy in the statement of holdings, the investor can contact us for rectification. If the discrepancy cannot be resolved at the DP level, the investor may approach NSDL. NSDL also sends out statement of holdings to clients of DPs picked at random. In case the balance in the investors account as indicated by his DP does not tally with the balance as indicated by NSDL, the investor may contact his DP/ NSDL for clarification.
What happens if I lose the statement of holdings? ?
You can inform us and obtain a fresh statement of holdings. The loss of statement of holding will not affect your actual holdings.
